At a glance
Information and its purpose
Scope of this policy
This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, create an account, contact us or place an order.
It applies to information processed through our online store and related customer-support services. Third-party websites and services linked from our website operate under their own privacy policies.
Information we collect
We collect information you provide directly, such as your name, phone number, email address, delivery address, account details, order instructions and messages sent to customer support.
When you shop, we process product selections, cart contents, order history, invoice information, delivery status, coupons and transaction-related records.
We may also receive technical information such as browser type, device information, IP address, pages visited, referral information and basic interaction data.
How we use information
We use personal information to process and deliver orders, verify checkout details, provide invoices, manage accounts, respond to enquiries and communicate service updates.
Information may also be used to prevent fraud, secure our services, troubleshoot problems, understand website performance, improve products and meet legal or regulatory obligations.
Where permitted, we may send news, offers or product updates. You can unsubscribe from promotional email using the available unsubscribe method or by contacting us.
Data retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes and meeting legal obligations.
Retention periods vary according to the type of information and why it is needed. When information is no longer required, we take reasonable steps to delete, anonymize or securely isolate it.
Security
We use reasonable administrative, technical and organizational measures designed to protect information against unauthorized access, loss, misuse or alteration.
No internet transmission or storage system can be guaranteed completely secure. Keep your login information private and contact us promptly if you suspect unauthorized account activity.
Your rights and choices
Depending on applicable law and the circumstances, you may ask to access, correct or delete personal information, object to certain uses, withdraw consent, or request information about how your data is handled.
We may need to verify your identity before completing a request. Some information may need to be retained where required for orders, fraud prevention, accounting, disputes or legal compliance.
Children’s privacy
Our services are intended for customers who can lawfully enter into a purchase. We do not knowingly seek to collect personal information from children without appropriate involvement from a parent or guardian.
If you believe a child has provided personal information improperly, contact us so we can review and take appropriate action.
Policy updates
We may update this policy when our services, practices or legal obligations change. The latest version will be posted on this page with a revised update date.
We encourage you to review this page periodically. Material changes may also be communicated through the website or another reasonable method.
Contact us about your privacy.
Send your request to Online Hut BD. Include enough information for us to understand and verify the request, but do not email passwords or payment credentials.
Badda, Dhaka, Bangladesh