A smooth delivery starts at checkout. Clear contact and address details help the delivery team find you and complete the handover efficiently.
01
Use an active phone number
Provide a number you can answer during the expected delivery period. Delivery teams may call to confirm directions or availability.
02
Write a complete address
Include house or building number, road, area, thana and district. A familiar nearby landmark can be helpful when an address is difficult to locate.
- Review the phone number before submitting.
- Add a landmark in the order note when useful.
- Keep payment ready for cash-on-delivery orders.
03
Track the order information
Save the invoice number and use the order tracking option for updates. Contact support with the invoice number if assistance is needed.
Key takeaways
Keep these in mind.
- Use an active and accurate phone number.
- Provide a complete address and useful landmark.
- Keep the invoice number available.